This privacy policy sets out how Scottish Graffiti Murals (herein referred to as Scottish Graffiti Murals or SGM) uses and protects any information that you give www.scottishgraffitimurals.co.uk when you use this website. SGM is committed to ensuring that your privacy is protected. Should SGM ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. SGM may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes.
Information we collect
To fulfil your order, you must provide Scottish Graffiti Murals with certain information, such as your name, email address, postal address, payment information (through third party payment processor Stripe - see Stripe Privacy Policy)
Why SGM Needs Your Information and How We Use It
SGM requires this information to understand your needs and provide you with a better service. In particular Scottish Graffiti Murals will collect it for the following reasons:
· To fulfil your order. SGM may get in touch with you by email or phone if we have questions regarding your order (such as confirmation of personalisation details).
· Internal record keeping.
· SGM keep certain information as necessary for the purpose of our legitimate business interests.
· SGM may use the information to improve our products and services.
Information Sharing and Disclosure
Information about our customers is important to SGM’s business. SGM shares your personal information for very limited reasons and in limited circumstances, as follows:
· To comply with UK tax law.
Service providers. SGM engage certain trusted third parties to perform functions and provide services to SGM’s shop, such as delivery companies. SGM will share your personal information with these third parties, but only to the extent necessary to perform these services.
Data retention
SGM retains your personal information only for as long as is necessary to provide you with services and to fulfil legitimate business interests and lawful obligations, which may be up to 10 years or longer, depending on the item.
The data SGM will keep includes your order form, contact details and email correspondence regarding your order. SGM may also be required to share some of this information to comply with legal, regulatory and tax obligations If at any time you feel that there is an issue with the way Scottish Graffiti Murals handles your data then you can contact the ICO (Information Commissioner’s Office).
Your rights
Data Protection Law means that you have extensive rights regarding the collection, storage and use of your data.
Under the GDPR (General Data Protection Regulation) you have the following rights as an individual regarding your data:
1. The right to be informed
2. The right of access
3. The right to rectification
4. The right to erasure
5. The right to restrict processing
6. The right to data portability
7. The right to object
8. Rights in relation to automated decision making and profiling
If you would like to find out more about these rights, or if you would like to report a breach of them then you can contact the ICO (Information Commissioners Office) or call their helpline on 0303 123 1113. Further contact details for the ICO can be found here: https://ico.org.uk/global/contact-us/helpline/
Security
SGM are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, SGM has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected online.
Links to Other Websites
scottishgraffitimurals.co.uk may contain links to other websites of interest. However, once you have used these links to leave the SGM site, you should note that SGM does not have any control over that other website. Therefore, SGM cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Your rights
You may have the right to access and receive a copy of the personal information SGM holds about you by contacting me using the contact information provided on this website
You may also have rights to change, restrict the use of, or delete your personal information. SGM may be required to store data for legal reasons such as tax obligations.
If you believe that any information SGM is holding on you is incorrect or incomplete, please email SGM as soon as possible, at info@scottishgraffitimurals.co.uk For purposes of EU data protection law, scottishgraffitimurals.co.uk is the data controller of your personal information.